About GigitekAI
Transforming enterprises through cloud infrastructure, AI innovation, and intelligent automation
Our Mission
At GigitekAI, we believe that intelligent technology should be accessible to every organization. Our mission is to empower businesses to modernize their infrastructure, leverage artificial intelligence, and automate their operations to achieve unprecedented growth.
We're not just a Managed Services Provider—we're your strategic technology partner dedicated to transforming how you work.
Our Vision
We envision a future where AI-powered agents function as full employees, handling complex tasks with precision and intelligence. Where cloud infrastructure enables unlimited scalability, and where automation eliminates repetitive work.
We're building an AI-first technology firm that leads this transformation.
Our Story
Founded in 2024, GigitekAI was born from a simple observation: enterprises struggle to modernize their technology infrastructure while simultaneously adopting AI and automation. Most MSPs focus on reactive support; we focus on strategic transformation.
Our founder, Harry Henry Santiago, is a Microsoft 365 Architect with over two decades of IT experience. His vision was to build an MSP that doesn't just manage technology—it transforms it. An organization where intelligent agents augment human expertise, where cloud-native architecture is the default, and where automation drives profitability.
Today, GigitekAI serves a growing roster of clients across North America, backed by a dedicated team of cloud, AI, and cybersecurity specialists. We partner with industry leaders including Microsoft, Sherweb, ConnectSecure, DefensX, and best-in-class security vendors to deliver comprehensive solutions.
Founder Spotlight
Harry Henry Santiago is a Microsoft 365 Subject Matter Expert with 20+ years designing, securing, and modernizing enterprise messaging environments for global organizations. His core focus areas include Exchange Online, email security (Proofpoint, SPF/DKIM/DMARC), multi-tenant Azure AD administration, hybrid migrations, and PowerShell/Graph API automation.
Harry has supported environments ranging from 100,000+ user global deployments to mid-size businesses transitioning to the cloud. Career highlights include serving as a Sr. Microsoft Escalation Engineer at Microsoft (Premier Support), a Global Messaging Consultant at HCL America supporting 100k+ users across multiple continents, and currently as Associate Manager (Senior M365 Engineer) at Avanade — a joint venture between Accenture and Microsoft.
Born in Manatí, Puerto Rico, and raised in New Brunswick, NJ, Harry served in the U.S. Army as a Legal Specialist (MOS 71D) from 1993 to 1997 before transitioning into IT in the late 1990s. He founded GigitekAI in 2024 with a clear mission: build an AI-first MSP where intelligent agents function as full employees — replacing manual workflows with automation and intelligence.
Harry holds 10 Proofpoint certifications (TRAP, TAP, PPS series) and MCSA + Messaging, and is actively integrating Agentic AI frameworks into enterprise IT workflows.
Harry Henry Santiago
CEO & Founder
Microsoft 365 SME
U.S. Army Veteran
📍 Tampa, Florida
linkedin.com/in/gigitekincOur Vendor Ecosystem
We partner with industry-leading vendors to deliver best-in-class solutions
Frameworks & Standards
NIST Cybersecurity
Our security practices align with the NIST Cybersecurity Framework for identify, protect, detect, respond, and recover.
Zero Trust Architecture
We implement Zero Trust principles across all client environments — never trust, always verify, least privilege access.
ITIL Best Practices
Our service delivery follows ITIL frameworks for incident management, change management, and continuous improvement.
Our Core Values
Innovation First
We embrace cutting-edge technologies and continuously explore new ways to solve complex business challenges through AI and automation.
Reliability
Your technology is critical to your business. We deliver enterprise-grade reliability with 99.9% uptime SLAs and 24/7 support.
Partnership
We're invested in your success. Our team works as an extension of yours, aligned with your goals and committed to your growth.
Client Base
Team Model
Uptime SLA
Years Experience
Ready to Transform Your Technology?
Let's discuss how GigitekAI can help your organization modernize, automate, and scale.
Get in Touch